Selected Articulate 360 projects for airport professional training
Storyline modules for the U.S. Airport Professional Program, an end-to-end Rise course on hygiene, and a Certificate in Duty Free and Retail Customer Service — built in Articulate 360 and SCORM-packaged for a global professional audience.
Project overview
A body of Articulate 360 work for professional training in the airport and travel-retail sector. It includes interactive Storyline modules built for the U.S. Airport Professional Program, a complete Rise course on hygiene built end to end, and a Certificate in Duty Free and Retail Customer Service.
All of it was SCORM-packaged for delivery to a global professional audience, and built with accessibility and multimedia learning principles in mind. Live samples of the work are available to view.
Key features & outcomes
- Built interactive Storyline modules for the U.S. Airport Professional Program
- Designed and built an end-to-end Rise course on hygiene
- Produced a Certificate in Duty Free and Retail Customer Service
- SCORM-packaged all deliverables for a global professional audience
- Applied accessibility and multimedia learning principles across the work
Professional training for the airport and travel-retail sector has to work for a global audience with varied backgrounds, be credible to industry, and package cleanly into a learning management system via SCORM. Across these projects, the content ranged from procedural airport-professional skills to hygiene to customer service — each needing the right authoring approach.
The challenge was choosing the right Articulate tool for each job — interactive Storyline where the content needed rich interaction, Rise where a clean, structured course flow suited it best — and building everything to a consistent professional standard that would hold up in front of an international audience.
Matched the tool to the content. Storyline for modules that needed custom interaction and scenario-based learning; Rise for courses where a clean, responsive, structured flow served the content best. Choosing deliberately between the two is one of the core craft decisions in Articulate 360 work.
Built end-to-end where needed. The hygiene course was a complete build — from structuring the content through to a finished, SCORM-ready Rise course. Owning the whole course meant consistent quality from start to finish.
Designed for a global professional audience. Clear language, professional tone, and culturally neutral examples kept the training accessible to learners worldwide.
Packaged for delivery. SCORM packaging meant every deliverable dropped cleanly into the LMS with tracking intact — the practical step that makes authored content usable in a real training programme.
Tool choice is a design decision. Knowing when to reach for Storyline versus Rise — and why — is part of the instructional design, not just production. The right tool makes the content easier to build and better to learn from.
SCORM is where authoring meets delivery. Building good content is only half the job; packaging it so it works reliably in an LMS is what makes it usable. Getting SCORM right matters as much as the build.
Consistency carries a body of work. Across multiple projects and tools, holding a consistent professional standard is what makes the whole portfolio credible to an industry audience.